How to Choose a Trucking Company
If you’re a business owner, you have to take many factors into account before choosing a trucking company. All truckers will claim to be the best, only to frustrate you down the road.
A lot of people will pick a trucking company primarily based on pricing, but keep in mind that though a cheap trucker may lessen your transportation expenses, this will be worth nothing if your products don’t arrive on time. The following are more crucial points you must consider before deciding to hire a particular freight service:
See if they have a license and insurance.
Every company that offers trucking services should have a state-issued license and insurance. But don’t just take their word for it – ask for evidence, especially if you’re shipping certain kinds of goods, like hazardous materials. Check with concerned government organizations in your state regarding trucking regulations and the driving record of company you’re considering.
Observe how the staff treats you.
When deciding to use or not to use a trucking company, you also need to look into the manner in which the staff interacts with you. If they don’t seem happy to deal with you, they may have the same uncaring behavior when handling your goods.
Check the forwarder’s fleet.
Make sure you hire a company with its fleet in great shape, or you will be dealing with delays and accompanying costs. If possible, check out the company’s premises personally instead of relying on pictures on their website.
Ask for references and read reviews.
Nothing’s better than actually talking to people who have been actual clients of the trucking company. If they hesitate to give you references, consider it a red flag and look elsewhere. They may be hiding something you won’t want to know. Online reviews are also helpful, but stick to independent consumer websites for credibility.
Know what technologies the company uses.
Ask your potential forwarder what technology they use for monitoring their vehicles. There are lots of tracking technologies nowadays, but the two more popular are GPS and RFID.
In the end, you need to compare the various trucking companies that are on your shortlist. All companies can make all kinds of promises, but you have to know what others are offering too before you can tell which one is indeed right for you. And don’t obsess about the prices. You have other things to look into, such as the reputation of the company.